SR Group Debt Management Pty Ltd
Dispute resolution
The SR Group team are committed to delivering the highest quality of service. Our clients are victims of financial malpractice or find themselves in financial hardship, our role is to seek compensation or lessen the burden of debt.
We deal with complex issues and our trained staff are highly qualified and experienced. We offer a fee for service and are bound by our Client Service Agreement. If for any reason, you are not satisfied with our performance we have an internal dispute resolution process that will assess your complaint and, if necessary, apply remedial action.
We deal with complex issues and our trained staff are highly qualified and experienced. We offer a fee for service and are bound by our Client Service Agreement. If for any reason, you are not satisfied with our performance we have an internal dispute resolution process that will assess your complaint and, if necessary, apply remedial action.
SR Group Debt Management Pty Ltd is a member of AFCA and holds a current Australian Credit License for debt management. If your complaint relates to the services provided by SR Group Debt Management and you are not satisfied with the outcome of our internal dispute resolution process you may wish to lodge a complaint with AFCA.
SR Group Debt Management Pty Ltd
ACL No: 531501
AFCA Membership No: 82991
ACL No: 531501
AFCA Membership No: 82991
If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority (AFCA). AFCA provides fair and independent financial services complaint resolution that is free to consumers.
Website: www.afca.org.au
Telephone: 1800 931 678 (free call)
Email: info@afca.org.au
In writing to Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001