Do you have an unpaid FOS or CIO Determination?

Unfortunately, a significant number of Financial Ombudsman Service (FOS) and Credit and Investments Ombudsman (CIO) determinations were not paid. Determinations were not paid because the company went into liquidation, or it did not have the appropriate level of Professional Indemnity (PI) insurance. Some companies operated without any PI insurance, and others had PI insurance that was so limited by exclusions that it was effectively useless.  

In August 2019, the Government established the Paying Legacy Unpaid External Dispute Resolution Determination Program to assist victims of unpaid FOS and CIO determinations.

SR Group can assist in making an application

The process of making an application can be daunting and time-consuming for many. We have the appropriate knowledge and skill to review your eligibility and assist in submitting your claim.
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How much time do I have?

This program is only available until 30 June 2020.

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contact us to discuss ​your application >

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Call (02) 8304 9300 for a cost free no obligation initial consultation to assist you with your application.